play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 0262131691
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, replacing the need for a password or email verification. This streamlined process makes logging in quick and easy.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive the OTP, wait for the specified time; however, if you don't receive it, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your KYC documents to our customer support team via email for assistance with updating your account. This will help facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app from the store. This should allow you to log in and enjoy the updated app without any issues.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus amounts not being eligible for withdrawal. This means users can only redeem money they've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details through this app, which includes linking your Aadhaar card, UPI, and bank account information. This will ensure a smooth onboarding process. Saving these details in the app will help facilitate further transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of between 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay occurs in exceptions rather than the standard processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming account, and it cannot be withdrawn by anyone else. The bonus amount itself cannot be withdrawn, but any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
We recognize the significance of convenient and secure transactions, which is why play exchange offers a range of deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrencies, providing users with flexibility and peace of mind. Our dedicated customer support team is always available, 24 hours a day, 7 days a week, to assist with any questions or concerns. Whether you need help with a transaction, have a query about our services, or require assistance with a technical issue, our team is committed to providing timely and effective support to ensure a seamless user experience.
At play exchange, we prioritize the security and convenience of your transactions, providing various deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. Our state-of-the-art encryption technology ensures that your confidential information is thoroughly protected. In addition to this, we offer 24/7 customer support to assist you with any questions or issues you may encounter. Our dedicated team is always available to provide help and guidance, ensuring that you have a seamless and stress-free experience with our platform. We understand the importance of ensuring the security of your personal and financial information, and we take every necessary measure to protect it. Our technology is regularly updated to stay ahead of evolving security threats, giving you peace of mind that your transactions are safe and secure. Furthermore, our intuitive interface and user-friendly design make it easy for you to navigate our platform and manage your transactions with ease. Whether you're making a deposit, withdrawal, or transfer, our system is designed to make the process quick and efficient. At play exchange, we are committed to providing you with an exceptional online experience that is both secure and convenient. Our team is dedicated to delivering top-notch service, ensuring that you can focus on what matters most - your financial goals and objectives.